If you are a homeowner, chances are, you have probably had to call a plumber at some point. We had only owned our new home for a few weeks last year before we had to call one for the first time and it was one of the most frustrating things I have ever had to do. To go along with all of our recent DIY posts, we thought it would be a great time to share tips on how to find a new plumber in your home.
An inexperienced plumber could leave you without access to your toilet, bath or shower. In some cases, they could cause damage that needs to be repaired, costing you hundreds or even thousands of dollars in parts and labor. In most states a plumber must have a license, which is one way you can validate their competence and qualifications. If you live in a state where a license isn’t required, you should take extra care to ensure you’re making the right decision.
It is always a good idea to get several quotes on a job. This allows you to speak with a variety of professionals about the nature of the problem, and find out whether or not there is consistency in how everyone is estimating the work involved. While it can be tempting to always pick the lowest price, this is not necessarily the best option. The cheapest quote might be cheapest because that plumber is planning to do an incomplete job, or simply do enough to fix the problem today, without addressing an underlying issue that could surface in months or years to come. As with anything, price can be an indicator of the quality of the service. That is why you should not make a decision on price alone, but it should always factor highly among the criteria that you use.
When you are comparing prices, make sure that you do so with a like-for-like comparison. This means taking account of warranty period, the quality of the parts and so on. If someone offers a cheap price, but no warranty, this could be an indication that they are planning to offer a quick fix, and it is best that they are avoided.
You should make sure your plumber has adequate insurance. In the case of an accident or problem, you should have full confidence that you will be compensated for any damage done. Without insurance, you are far less likely to be able to enforce your legal rights, especially if the company or individual ends up going out of business.
You should try to get references from your plumber. There is one Houston plumbing company that chooses to make reviews publicly available on its website, allowing you to quickly see what its customers think about its service. If plumbers in your area don’t offer this service, be sure to ask for references, or speak with friends and family members to find out if they have any recommendations of their own.
It is also wise to find out how long a plumbing business has been operating. If the business has only been around for six months, you are taking a bigger risk. What if the company goes out of business? What if the plumber does not yet have enough experience? At the same time, age of a company becomes meaningless beyond a certain point, when the company has proven itself to be viable. There is going to be little meaning to take from whether a company has been in business for 7 years or 15.